Privacy policy
Last updated [TBC: date of launch]
Who we are
Freestyleworks is a marketing agency [TBC: legal name, business type and registered address]. If you have a question about your data, email [email protected].
What we collect
When you fill in our enquiry form, we collect:
- your name and email address
- your phone or WhatsApp number, if you give it
- your business name and website or store link
- your country
- what you need help with, and anything you tell us about your business
We don't ask for payment details or anything sensitive.
Why we use it
Only to reply to your enquiry and, if you want, talk about working together. We won't add you to a mailing list or send you marketing unless you ask us to.
Our legal basis
For visitors in the UK and EU, we rely on “legitimate interests” (replying to a message you sent us) and on taking steps you asked for before a possible contract. For visitors in India, we rely on the consent you give when you send the form. You can withdraw it at any time by emailing us.
Where it's stored
Your enquiry goes to our email inbox through Web3Forms, a form service. These providers may store data outside your country. Where that happens, they use the standard legal safeguards. [TBC: confirm safeguards once providers are chosen]
How long we keep it
We keep enquiries for [TBC: e.g. 24 months] so we can pick up the conversation later. After that we delete them, unless you've become a client.
Who we share it with
No one, except the services that run our website, forms and email. We never sell your data.
Cookies and analytics
[TBC: once analytics is chosen. If none: “This site doesn't use tracking cookies.”]
Your rights
You can ask us to:
- show you the data we hold about you
- correct it
- delete it
- stop using it
Email [email protected] and we'll reply within one month. [TBC: confirm; one month is the UK/EU GDPR deadline]
Complaints
If you're unhappy with how we've handled your data, please tell us first. You can also complain to your local data protection authority. In the UK, that's the Information Commissioner's Office.
Changes
If we change this policy, we'll update the date at the top of this page.